Locking or Unlocking a Customer Account
If an account is locked, none of the customer DS-Clients can connect with the DS-System. Locked accounts appear on the Customers Tab in orange.
1. In the Customers Tab, browse and highlight the Customer you want.
2. Right-click. The customer menu options appear.
3. Click Lock/Unlock Customer. The highlighted customer becomes either locked or active, depending on your status choice. The color will change to indicate the status (orange means the account is locked).
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