Locking or Unlocking a Customer Account


If an account is locked, none of the customer DS-Clients can connect with the DS-System. Locked accounts appear on the Customers Tab in orange.

1. In the Customers Tab, browse and highlight the Customer you want.

2. Right-click. The customer menu options appear.

3. Click Lock/Unlock Customer. The highlighted customer becomes either locked or active, depending on your status choice. The color will change to indicate the status (orange means the account is locked).



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