Rename Account or DS-Client
Since each customer must have a unique account number, you may need to rename an account or DS-Client if you are using a DS-System Group (used for Multi-Directional Replication). You will get an error message if you try to share a Customer or DS-Client with the same number into the DS-System Group.
- Warning: If you change the Account number or DS-Client number, the corresponding DS-Client(s) will not be able to connect (to the DS-System) until they update their configuration settings with the new number.
To rename a Customer Account:
1. In the Customers Tab, browse and highlight the Customer you want.
3. Click Rename Customer. The Rename customer account number screen appears.
- F1 Help: See "Rename customer account number".
4. Click OK. The customer is renamed.
- At this point, all DS-Clients for this customer will receive an error message indicating they must change the DS-Client configuration to the new account.
To rename a DS-Client:
1. In the Customers Tab, browse and highlight the DS-Client you want.
3. Click Rename DS-Client. A confirmation popup appears. Click Yes.
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