DS-Client Hardware Registration


The first successful connection to DS-System from a DS-Client will automatically register its hardware and operating system information with the DS-System database. If the DS-Client is configured with the "Requires Registration" option (Edit DS-Client: Connection Tab), each subsequent connection to DS-System is validated against the registered hardware profile.

Manual hardware registration only needs to be performed if an existing DS-Client requires re-registration (e.g. if its hardware has been changed since the initial connection with DS-System).

You (the Service Provider / DS-System Administrator) must co-ordinate this activity with the customer. The customer (DS-Client administrator) must manually register (from DS-User: Setup menu > Configuration Tab: Register Now). For enhanced security, registration must be done within the registration window you set in the following steps.

Note: Make sure that the DS-Client's IP address is correct and that the "Requires Registration" option is selected in the DS-Client Connection Tab.

1. In the Customers Tab, browse and highlight the DS-Client you want.

2. Right-click > Hardware Registration.

3. The "Hardware Registration" screen appears.

F1 Help: See "Hardware Registration".

4. You must select the "Register with DS-Client Hardware Reset" box to activate this option.

5. You can adjust the registration timer to adjust the window of time the DS-Client Administrator has to complete the registration from the DS-Client side.

Note: If a registered DS-Client computer's hardware or operating system is changed after it has been registered, the DS-Client will receive an error for all connections to DS-System until it is re-registered.


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