Best Practices: Exclusive access to Storage Location


Creation Date: February 11, 2009
Revision Date: February 11, 2009
Product: DS-System

Summary

This article describes the Best Practices regarding the DS-System storage location(s).

Known issues regarding exclusive access

The following issues are known to occur if DS-System does not have exclusive access to the storage location(s):

Issue 1: Renaming a customer or DS-Client

1. When renaming a customer or DS-Client, if Windows Explorer (or any other application) opens that customer's (or DS-Client's) folder on the storage location(s):

2. The workaround is to close the Windows Explorer (or other application), and rename the customer/DS-Client folder manually from the storage location itself.

Issue 2: Retiring a storage location

1. When retiring a storage location, if Windows Explorer (or other application) opens any of the folders in that storage, those folders cannot be moved to the other storage locations and the retired storage will not be empty.

2. The workaround is to close the Windows Explorer (or other application), and re-run the retire storage process for that storage location.

There might be other issues related to exclusive storage access, however the best practice is to prevent any other application from accessing the DS-System online storage during normal operation of the DS-System (i.e. whenever the service/daemon is running).

See Also



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