DS-Client Hardware Registration
The first successful connection to DS-System from a DS-Client will automatically register its hardware and operating system information with the DS-System database. If the DS-Client is configured with the "Requires Registration" option (Edit DS-Client: Connection Tab), each subsequent connection to DS-System is validated against the registered hardware profile.
Manual hardware registration only needs to be performed if an existing DS-Client requires re-registration (e.g. if its hardware has been changed since the initial connection with DS-System).
You (the Service Provider / DS-System Administrator) must co-ordinate this activity with the customer. The customer (DS-Client administrator) must manually register (from DS-User: Setup menu > Configuration Tab: Register Now). For enhanced security, registration must be done within the registration window you set in the following steps.
- Note: Make sure that the DS-Client's IP address is correct and that the "Requires Registration" option is selected in the DS-Client Connection Tab.
1. In the Customers Tab, browse and highlight the DS-Client you want.
2. Right-click > Hardware Registration.
3. The "Hardware Registration" screen appears.
- F1 Help: See "Hardware Registration".
4. You must select the "Register with DS-Client Hardware Reset" box to activate this option.
5. You can adjust the registration timer to adjust the window of time the DS-Client Administrator has to complete the registration from the DS-Client side.
- By default, a 5-minute registration window opens, during which the DS-Client Administrator may re-register the selected DS-Client (from DS-User > Setup menu > Configuration > Setup Tab: "Register Now").
- Note: If a registered DS-Client computer's hardware or operating system is changed after it has been registered, the DS-Client will receive an error for all connections to DS-System until it is re-registered.
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